Terms of service

Welcome to UrbanTechno. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before making any purchase.

 

1. Account Terms

  • Customers must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any misuse of your account will be considered your responsibility unless reported immediately.
  • We reserve the right to suspend or terminate accounts that violate these terms.

 

2. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Prices may change at any time without prior notice.
  • Payments must be made through approved payment gateways. Sensitive payment information is handled securely by third-party providers and not stored by us.
  • In case of payment failure, orders will not be processed.

 

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and specifications are accurate.
  • Minor variations may occur, and we do not guarantee that all details are error-free.
  • Customers are encouraged to contact us for clarification before purchase if needed.

 

4. Order Acceptance

  • Orders are confirmed only after successful payment and receipt of an order confirmation email.
  • We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
  • In such cases, refunds will be processed promptly.

 

5. Shipping and Delivery

  • Orders are shipped within India through trusted logistics partners.
  • Delivery timelines are estimates and may vary based on location and external factors.
  • Customers must provide accurate delivery addresses. We are not liable for delays caused by incorrect information.
  • Risk of loss passes to the customer upon delivery.

 

6. Returns and Refunds

  • Returns are accepted within 7 days of delivery if the product is unused, undamaged, and in its original packaging.
  • Refunds will be processed to the original payment method within 7–10 business days after inspection.
  • Certain items (e.g., personal care products, customized goods) may not be eligible for return.
  • For defective or damaged products, customers should contact our support team immediately.

 

7. Prohibited Uses

You agree not to use our website or services for:

  • Illegal or unauthorized purposes.
  • Distributing harmful software, spam, or fraudulent content.
  • Violating intellectual property rights of UrbanTechno or third parties.
  • Misrepresenting your identity or providing false information.
  • Attempting to interfere with the website’s security or functionality.

 

8. Limitation of Liability

  • UrbanTechno is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the maximum extent permitted under Indian law and shall not exceed the value of the product purchased.
  • We are not responsible for delays, errors, or interruptions caused by external factors beyond our control.

 

9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Tohana, India].

 

Contact Information

For questions regarding these Terms of Service, please contact us:
UrbanTechno – Legal Team
Phone: +91-9541580606