Shipping policy

At UrbanTechno, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below.

 

1. Shipping Methods Available

  • We ship across India using trusted logistics partners such as Blue Dart, Delhivery, and India Post.
  • Standard and express shipping options are available depending on your location.
  • International shipping is currently not offered.

 

2. Delivery Timeframes

  • Standard Delivery: 4–7 business days (metro cities may receive faster delivery).
  • Express Delivery: 2–4 business days (available in select locations).
  • Delivery times may vary based on your location, product availability, and external factors.

 

3. Shipping Costs

  • Standard Shipping: Free for orders above ₹999; otherwise a flat fee of ₹99.
  • Express Shipping: Calculated at checkout based on location and weight.
  • Any promotional free shipping offers will be clearly mentioned during checkout.

 

4. Order Processing Time

  • Orders are processed within 24–48 hours of confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been dispatched.

 

5. Tracking Information

  • Once shipped, you will receive a tracking link via email or SMS.
  • You can monitor your order status in real-time until delivery.
  • Tracking updates are provided directly by our logistics partners.

 

6. Delivery Issues and Delays

  • We are not liable for delays caused by incorrect addresses, unforeseen weather conditions, or courier issues.
  • If your package is delayed or lost, please contact our support team, and we will assist in resolving the issue.
  • In case of damaged deliveries, notify us within 48 hours of receipt with photos for verification.