Privacy policy

At UrbanTechno, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our e-commerce store in India.

 

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Limited details necessary to process transactions (handled securely by payment gateways).
  • Usage Data: IP address, browser type, device information, and pages visited.
  • Optional Data: Preferences, reviews, or feedback you provide voluntarily.

 

2. How We Use Information

  • To process and deliver your orders.
  • To communicate with you regarding purchases, promotions, or support.
  • To improve our website, products, and customer experience.
  • To comply with legal obligations and prevent fraud.

 

3. Cookies

  • We use cookies and similar technologies to enhance your browsing experience.
  • Cookies help us remember your preferences, analyze site traffic, and personalize content.
  • You can manage or disable cookies through your browser settings, though some features may not function properly.

 

4. Third-Party Services

  • We may share limited information with trusted third parties such as payment processors, logistics partners, and analytics providers.
  • These partners are required to protect your data and use it only for the services they provide.
  • We do not sell or rent your personal information to third parties.

 

5. Data Security

  • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.
  • While we strive to safeguard your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

 

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details below.

 

7. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

UrbanTechno – Privacy Team
Phone: +91-9541580607